The company has announced that it will take action against those who deliberately give low ratings to drivers in order to dispute the cost of the trip and get their money back.
This decision is designed to protect drivers from unfair ratings and provide a fairer and safer working environment. According to Uber representatives, the company is committed to creating a platform where ratings reflect the actual experience of the trip and are not used as a tool for manipulation.
Users who consistently leave low scores for no apparent reason may face a variety of consequences, such as having limited access to certain app features or even being kicked out of the system entirely.
Source: Ferra
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