The service will automatically refund money to anyone who used a taxi to leave the danger zone. Evacuation areas and times will be determined in cooperation with municipal authorities. Yandex will refund the money at its own expense, and the drivers will keep their earnings. Travel money will be refunded within three days to the cards from which the withdrawal was made, or with a promotional code if you paid in cash.
Yandex Taxi supports people who are in a difficult situation with the decision it made. So, on March 22, Yandex Taxi offered free trips from the site of the terrorist attack on Crocus City Hall.
Source: Ferra
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