Apple servers disconnected many users from their Apple IDs in the early hours of Saturday (27). Some people on social media complained that their accounts were logged out and when they tried to log in again, they were asked to reset their passwords.
The support page showing the status of Apple services at the time of the failure did not indicate any errors, making the whole issue even more confusing. But it’s unclear what caused the closure or how many people were affected. 9to5MacEven the manufacturer’s employees were affected.
I was in the middle of FaceTime @milesabovetech and my Apple account is locked and all my Apple products are logged out
tf happens
— Max Weinbach (@MaxWinebach) April 26, 2024
It seems like at least some of us are experiencing issues with our iCloud/Apple ID accounts where we have to reset our passwords and log in again.
Anyone else?
— Dave Hamilton (@DaveHamilton) April 27, 2024
Apple just asked me to enter my AppleID password, then asked for my phone password.
then it locked my account and asked me to reset my AppleID password
Strange pic.twitter.com/pFGazqXGP1
— Not the Droid you’re looking for (@FiveOhFour) April 27, 2024
Now, There is no indication that the issue is caused by a security vulnerability. In some cases, passwords for specific applications were even reset, but not all disconnected users were instructed to reset their passwords.
Possible security improvements
A user on Mastodon reported that the wave of disconnections could be the result of a “security improvement.” “Support [da Apple] “He didn’t explain what happened, just that ‘sometimes random security enhancements are added to your account,’ which I thought was really weird,” said one consumer affected by the bug.
However, so far Apple has not officially commented on the issue – and the wave of disconnections occurred about two days ago.
In any case, in principle, affected users should not worry about surprise logout. If you are affected by the error, try logging in again and resetting your password if necessary.
Source: Tec Mundo

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