There are 4 cities in Rio Grande do Sul that have no phone or internet signal

At least 222 municipalities in Rio Grande do Sul state are facing problems with partially functioning telecommunications services due to rains. Additionally, four cities currently without signalAs announced this Thursday (9) by the National Telecommunications Agency (Anatel).

According to the agency, Municipalities of Arroio do Meio, Doutor Ricardo, Eldorado do Sul and Progresso “fully affected”. This means that The lack of an operator working in these locations leaves residents without a phone or internet signal.

Anatel, due to the importance of communication for those living in the areas affected by the storm and civil defense organizations, Measures have been taken to reactivate services in these locations as soon as possible. However, there is no set deadline yet for the signal to be re-established.

In cities with partial impact, providers provided free roaming, Allowing their networks to be used free of charge by customers of other companies. A Vivo user can benefit from Claro’s signal, for example, if the contracted service is not working in the area.

Other measures

In addition to determining the opening of roaming sent to operators, Anatel also took other immediate measures to minimize the effects of phone and internet signal-related problems in Rio Grande do Sul. No suspension of unpaid prepaid lines or other free services.

While the state of emergency continues in the state, Vivo, Tim and Claro customers will not be able to block their lines even in case of debtIn cities affected by lack of signal. In this way, citizens will be able to stay in contact with their family members and authorities.

The agency is also a Crisis committee consisting of fixed telephone, fixed broadband providers and associations To analyze the situation, share information, check requests and responses. Additionally, Anatel said that inspection teams are in direct contact with the State Civil Defense.