As a result, hospital workers are forced to resort to manual labor, copying notes by hand and delivering orders in person.
Chris Fuentes, who works in the neonatal intensive care unit at Ascension Seton Medical Center in Austin, describes the situation as “chaotic and scary at times.” The sudden shift to paper-based methods led to delays and errors, especially in the distribution of medications and the processing of test results.
Ascension reported disruptions to phone services and patient portals made it difficult to communicate with patients and access medical records.
The healthcare system is working with cybersecurity experts and federal agencies, including the FBI and the Cybersecurity and Infrastructure Security Agency, to investigate and remediate the attack. Currently, emergency patients are directed to other hospitals, non-urgent procedures are postponed and some pharmacies are closed.
Source: Ferra
I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.
