Yandex Taxi users complained that they were being charged for trips they did not take. The company explained this as a technical failure and assured that they had returned the money to customers, RBC writes citing the press service.
Author:
https://rb.ru/author/ntihonov/
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One of the clients said on social networks that the service debited money from her card for non-existent trips within a period of five hours. Yandex reported that a similar problem affected several hundred users.
The company explained that the reason was technical problems and added that to date all funds canceled in error have been returned to customers. “The service is now operating normally,” Yandex Taxi said.
The company assured that it is taking measures to prevent this from happening again.
It was previously known that Russians are increasingly ordering taxis through social networks and instant messengers. Illegal drivers offer half-price rides, but safety is not guaranteed, writes Kommersant.
ANO Digital Platforms CEO Arseny Shcheltsin called on Prime Minister Mikhail Mishustin to support the digitalization of authorization procedures in the field of passenger transportation. This should bring order and help shape legislation for self-employed drivers.
Author:
Nikolai Tikhonov
Source: RB
I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.
