Amazon’s AI assistant is coming to Microsoft Office 365 – Business Insider

Office 365 users will have access to Amazon Q in all of the suite’s core apps, including Word, PowerPoint, and Excel. Now the chatbot is mainly used on the Amazon Web Services (AWS) website; The integration with Office 365 is part of Amazon’s strategy to develop the direction of AI.

Business Insider suggests that the corporation could present the integration of Q with Office 365 in early December at the annual AWS re:Invent 2024 cloud computing conference. Several sessions will be dedicated to artificial intelligence at the event, as evident from the event program.

Amazon Web Services spokesperson Patrick Neughorn said in a statement to Business Insider that the company “continues to create innovative new features to make our assistant even more useful to customers.”

Amazon introduced Q in November 2023 as a competitor to other enterprise chatbots, including ChatGPT Enterprise, Microsoft’s Copilot, and Google’s Bard and Duet.
The AI ​​assistant can extract documents, help complete technical support tickets, draft business correspondence, and answer questions about internal regulations from AWS customers.

Amazon employees involved in the development of Q told Business Insider, on condition of anonymity, that the company launched the chatbot “in a hurry” to catch up with Google and Microsoft. In internal company correspondence studied by the publication, there were repeated complaints about Q’s small feature set and its high cost compared to competing products.