The services offer citizens a comprehensive solution for the restoration of important documents such as the passport of a Russian citizen, compulsory health insurance policy, international passport, driver’s license, retirement and education documents. An important feature of these services is the ability to obtain electronic versions of documents that are equivalent to paper versions. This saves time and eliminates the need to visit various departments.
The document recovery service also includes a search function to search for information, for example, a lost SNILS or TIN number, which greatly simplifies the process.
According to estimates, by 2025, the use of these services will help reduce the time required to complete documents by almost 30%, reducing it from 50 days to 30 days. It is planned to reduce the number of required documents from 17 to 13, and the number of visits to public service institutions from 15 to 6.
Source: Ferra

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