ChatGPT recovers from worldwide outage [Actualizado]

Update (27.12.2024 – 01:06 CET): Sora and API returned to normal, and ChatGPT partially recovered after down for a few hours. Not all chatbot features are working 100% as OpenAI was still working on fixing a bug that was preventing chat history from being displayed.

Update (26.12.2024 – 22:11 CET): Via X (Twitter), OpenAI reported that the process of restoring ChatGPT and other disabled services has already begun. “We hope to return as soon as possible,” the company said. The platform’s status website still mentions that there are problems.

Update (26.12.2024 – 21:15 CET): OpenAI posted an update on its status website. Yes, ok ChatGPT remains inactiveThe company indicates that it is continuing to work on a solution to the bug, which also affects the API and Sora.

Original article

If you have problems using ChatGPTyou are not alone: ​​OpenAI chatbot with artificial intelligence does not work worldwidewhich was confirmed by its developers. The issue affects both the web and app versions of the tool, as well as its API and Sora, the company’s video generator.

The first reports of ChatGPT not working began appearing around 11:00 am PT (8:00 pm in Spain and 4:00 pm in Argentina). IN Downdetector During this time, there was a peak: more than 15,000 notifications of failures.

OpenAI quickly confirmed that there are problems that not only interfere with ChatGPT, but also cause “high failure rate” in their APIs and in the Sora video generator. Sam Altman’s signature indicated that he was trying to identify the incident, which he did a few minutes later.

OpenAI’s status website mentions that the problem is with an “upstream provider”; that is, loading data. The company says it is monitoring the matter until a decision is made. In any case, there is no indication of how long ChatGPT may remain inactive, so there is no choice but to be patient.

Please note that issues are visible when attempting to interact with the AI ​​chatbot. If you go to the web version or ChatGPT apps, everything will be fine. But when you make a request, a red sign automatically appears warning you that something is not working correctly.

“Something went wrong. If the problem persists, please contact our help center at help.openai.com”– This is a message that ChatGPT remains inactive. Something similar happens with Sora: the website works correctly, but does not allow you to create new videos.

ChatGPT is not available with the Sora and OpenAI APIs.

With the problems that are registered today, This is the second time ChatGPT has gone down in December.. The previous incident occurred on December 11 and affected the operation of an artificial intelligence chatbot, as well as the APIs of Sora and the San Francisco, California-based company.

At the time, ChatGPT and other services were unavailable for just over four hours. According to the company’s investigation, the outage occurred due to the implementation of a new telemetry service that conflicted with the Kubernetes control plane.

As for what happened today that stopped ChatGPT and other tools from working, OpenAI has not yet made a public statement through its social media. At the moment, the only source of updates is the company’s status website. We will monitor the news and update accordingly.