Vkusville suspended dessert sales after reports of glass fragments

“The Vkusville hotline received a request from a buyer regarding this incident on January 10. Our courier has already collected the package with foreign objects from the buyer. Our colleagues from the quality control department are carrying out an investigation together with the manufacturer. Until all the circumstances are clarified, the sale of the dessert will be suspended,” the press service reported.

They highlighted that the “strange objects” found by the buyer in the dessert “were not fragments of glass, but a piece of plastic.” No glass is used in production, Vkusville clarified. At the time of the supplier’s audit, experts also “did not identify any risks associated with glass and fragile plastic,” the company noted.

Previously, the Shot Check Telegram channel reported that a Moscow resident found a glass in a Vkusville dessert. According to the channel, the customer bought the dessert in a store on Kashirskoye highway.

“During the meal, the girl discovered large fragments in the dessert. At the same time, as Anna herself claims, the packaging was neither damaged nor opened. As one subscriber told us, the candy is sold in plastic containers; “You don’t know where the dessert glass comes from,” the channel’s authors noted.

This is not the first time Vkusville has suspended product sales following customer complaints. In late December, the company announced it had stopped selling assorted meat dumplings from manufacturer Chali, which were found to contain salmonella.