This function is designed for situations where speaking is inconvenient, for example, at a meeting or during transport.
If the user rejects the call, the My MTS application sends a notification asking to enter into a chat with the caller. There you can choose one of the ready-made answer options or write your own answer.
The MTS VoiceTech-based system instantly reads a message to the interlocutor, converting the text into speech. All correspondence and recordings are saved in the “Calls” section of the application and can be viewed and listened to later.
According to Yuri Nefedov, Vice President of Retail Affairs, about 45% of subscribers regularly face the need to answer a call at an inopportune moment. And the new service offers a modern and convenient solution to this problem.
Source: Ferra
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