At the end of September last year, Google announced the shutdown of video game streaming platform Stadia. A jug of cold water for users of this service. Although the Mountain View-based company promised will refund the amount of all purchases made.
It also announced that these refunds will be made directly from Google, so the customer does not have to worry about a thing. If you’re one of the affected users, you’d better keep an eye on your mailbox, because it looks like Google’s machines are starting to move.
Google begins returning all money to Stadia customers
Or this is where the Internet giant has come out of the latest update on the Google Stadia support blog. announced that they have already started making their first comeback.
As they stated in the update they just released: “Beginning November 9, 2022, Stadia will attempt to automatically process refunds for all non-Stadia Pro game, add-on, and subscription fee purchases made through the Stadia Store. We ask that you be patient while performing each transaction and do not contact support as they cannot speed up the refund process. However, we expect to process most refunds by January 18, 2023.”
In this way and as you may have seen in the message published by the American company, Starting November 9, 2022, Google Stadia will begin refunding customers for purchaseswith the aim of completing the entire process before January 18, 2023.
So, if you have purchased the Google Stadia controller or any other Google service related product, you can receive the payment from today until January 18, 2023.
As the Mountain View-based company stated in its statement, payment will be made automatically and they will send you an email with instructions. If the payment cannot be refunded (for example, you paid with an expired card), Google will let you know how to request a refund. Most likely through Payoneer, a company associated with Google.
Finally, keep in mind that users who complete 20 transactions or less, Google will send one email per refunded transaction. On the other hand, if you have made 21 or more purchases, they will send you a single email with all refunds.
Shame on Stadia’s death, but no one can deny it, with this move, Google has been really good with their customers.
Source: Cincodias Elpais