With the Christmas period knocking on the door, many Brazilians who still haven’t received their gifts are looking online for a store that will deliver by the 24th. In addition to the various options of more traditional e-commerce, some smaller companies are finally emerging as alternatives. However, how do you know if this attempt is reliable?
In this sense, a virtual store called Natal do Brasil has attracted attention recently. Promising up to 80% off, the organization is offering Dual Sense (PlayStation 5 controller) for R$ 220.90 (51% off). According to the Zoom comparator, the cheapest price of the device is currently R$ 328.99, taking into account well-known stores.
Natal do Brasil also offers Articulated American BBQ for R$99.90 (81% off). A quick search on the Internet sells a similar product for around R$1,500 in well-known e-commerce stores.
As another example of an unmissable promotion, the 9000 btu Split Voice LG Inverter air conditioner retails for R$249.90 (74% off). To give you an idea, the same version on Shoptime costs BRL 1,642.38.
Is Christmas safe in Brazil?
HE IS Technology World He decided to investigate the source of the Natal do Brasil store and found interesting information that triggered an alert. First, the site according to the Reclame Aqui site detector www.nataldobrasil.com was created just 13 days agoAs Reclame Aqui points out, pages created less than 1 year ago “require more attention”.
Also, registration of the e-commerce domain in Iceland is another indication of fraud. Kleber Souza, Compugraf’s director of IT security, explains that this type of tactic makes it harder for consumers, inspection and authorities to find those responsible for the site.
We’re Going to Get Aqui Back, Natal do Brasil has 3 complaintstwo recorded yesterday (15) and one on Friday (16).
A customer says he bought a bike for R$206, counting the promotion and even the 10% off payment at Pix. He says he contacted a person named Felipe but the attendant did not give any tracking number.
“I went to the website https://nataldobrasil.com and could not check the status of the order. I also consulted the company’s CNPJ on the Federal Revenue website and it seems to have been downloaded. seems to fall for someone [Editado pelo Reclame Aqui]”says another complaint.
consult the site
As noted in the second statement, the CNPJ shown in the footer of the Natal do Brasil website is actually “downloaded” into the Federal Revenue system. In other words, the commercial record of the company has been removed and is no longer in operation. In the store example, CNPJ’s closure occurred voluntarily a few months after its opening on October 10, 2022.
Another point worth noting when searching for the brand’s CNPJ is the connection with other electronics stores such as “Adoro Panelas”. A consumer at Reclame Aqui pointed out that the same individual registration was linked to this trade and complained that he was the victim of a scam that resulted in a loss of R$134.91.
A Google search for the CNPJ of Natal do Brasil still returns results for a store called “Black Brasil Friday” that is no longer open.
HE IS Technology World Contacted via WhatsApp informed by Natal do Brasil (this is the same one that appears to be linked to the Black Brasil Friday store). However, the only response the tip received was an automated message sent via the app by Felipe, the attendant mentioned by one of the people using the Reclame Aqui.
How can you tell if a store is trustworthy?
Consumers need to be wary of false promises on the internet, despite the shortening of the time until the New Year’s and the increased likelihood of no gifts.
Procon pointed out Brazilians have the same rights to purchases made in both virtual and physical stores.🇧🇷 E-commerce must even provide the following information on its pages (according to Article 2 of Federal Decree 7.962/2013):
- Job name;
- Supplier registration number, if any, in the Ministry of Finance National Register of Entities or the National Register of Legal Entities;
- physical and electronic address;
- Contact numbers.
The consumer protection agency also has a website that lists online stores that have received notifications or complaints. To be even more helpful, the agency also has a space for consumer guidelines where people can check a list of their rights when purchasing online.
Things to consider when buying
Kleber Souza, IT security manager at Compugraf, points out the precautions Brazilians should take when buying online:
- Check if the site is secured with a digital certificate (padlock next to the site);
- Research the reputation of the store on Google My Business and review sites like Reclame Aqui;
- Check if the website reports the seller’s data such as address, email, phone and CNPJ;
- When receiving a marketing email, check the links and the person who sent the email.
“In addition to the risk of losing money, purchasing from untrustworthy stores may expose one’s data to other scams and, for example, leave one’s devices vulnerable to virus infections,” he argues.
In this regard, he emphasizes the importance of keeping computers, mobile phones, tablets and other devices up-to-date and using antiviruses.
In the event that a person is deceived, Souza recommends that the customer collect evidence of the purchase, file complaints on the company’s website (if possible), Reclame Aqui, Procon and IDEC. It is also obligatory to keep a police report.
Source: Tec Mundo
