iPhone XR was purchased from an unofficial store at the end of 2019. Also, at the beginning of 2022, the battery was replaced with a new one.
The man also said that the smartphone had just been taken off the charger before it fell. The user felt that the temperature of the iPhone XR case was higher than normal.
The unofficial battery was probably the cause of the problem. In any case, Apple is not going to help a man here.
Source: Ferra
