After disputes arising from the accrual of fines for defective goods collected from the owners of collection points (PVZ), and disputes that arose against this background, Wildberry was still able to negotiate with the owners of such points and resolve all problematic issues.
Now the FAS has requested that the online store set up arbitration to resolve disputes, similar to the “internal court” required to resolve any dispute. The office is ready to present its position when addressing the most controversial issues.
In addition, Wildberries is required to finalize the proposal in such a way that all points of the document are extremely clear. Representatives of the online store should eliminate all shortcomings and exclude vague comments.
Source: Ferra
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