The developer of OpenAI announced the elimination of a bug in the operation of ChatGPT Plus, due to which the data of the chatbot users, including information about payment services with fragments of card numbers, entered the public domain.
Users of the paid version of the chatbot started complaining about a malfunction on Monday, at 11:50 Moscow time. The peak was at 12:21 Moscow time, by which time the number of error messages reached a thousand in the USA alone. In addition, violations in the work of the chat bot were noted in Israel, Great Britain and Canada.
OpenAI said that for a brief period, users saw data from other active users, including first names, last names, email addresses, and the last four digits of credit cards, as well as their expiration dates. The company emphasized that full card numbers were not available.
Due to a technical glitch, some users received emails that were not intended for them. These letters contained data about other users, including map fragments.
OpenAI is confident that the problem was not widespread.
“We believe that the number of users whose data was shared with another person is extremely small,” the company says on its official website.
ChatGPT is an OpenAI multitasking chatbot, the product launch caused a lot of hype and ethical disputes. In just a few months, the chatbot managed to write many theses, “appeared” in court, and passed the exam for a doctor’s license in the United States.
The success of the chatbot prompted the world’s largest IT corporations to develop their own similar products. For example, the Chinese company Tencent has already formed a team of specialists. And Russian Yandex promised to introduce its AI-based chatbot by the end of 2023.
I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.