Users took to the HP forum complaining that their printer was showing a blue screen and error code 83C0000B, indicating a software problem.
The issue appears to be widespread, with over a hundred comments from affected users in various countries. Some users reported that they encountered the problem after updating the firmware using Smart Update Manager.
HP Technical Support has acknowledged the bug in the software and is investigating the issue and promises to respond by May 16.
Source: Ferra
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