Like other Apple devices, VisionPro They have an unlocking system that prevents other users from using them and accessing your personal information. In this case, the company is using a new biometric identification system called Optical ID, but VisionOS also forces users to set an unlock code as a backup. Now you better not forget about this because resetting this code is a real headache.
As confirmed Bloombergif the user forgets his unlock code, he loses the opportunity to enter the key and Apple Vision Pro is deactivated, You will need to take them to an Apple Store to begin the factory reset process. Those who don’t have an Apple store nearby will also be able to send their glasses through AppleCare. In this case, Apple will receive them, restore them and send them back to the user.
We repeat, this is a somewhat tedious process for a device that costs more than 3,000 euros. Especially considering that other Apple products, such as the iPhone or iPad, only need a Mac to recover them in case the user has forgotten the password. However, Apple Vision Pro They don’t have a port to connect a cable to a Mac. Only developers can reset the mixed reality headset from home, but only if they buy a $300 USB-C adapter that the company sells separately.
Apple Vision Pro cannot be reset from home
An odyssey to reset Apple Vision Pro in case the user forgets the password, even took Apple technical support employees by surprise, according to a customer who spoke with a person in the area. “He had to deal with a lot of angry customers and after telling them their only option was to go back to the store,” he says.
Although Apple didn’t mention anything about it, It is possible that an update will be released in the future. from software allowing users to reset Vision Pro from home without the need for additional accessories. This is something we can already do with the Apple Watch, which doesn’t have a USB-C port.
The aforementioned media outlet also claims that some users having trouble setting up Optic ID. This is Apple’s new Vision Pro unlocking system, which uses human eye recognition to unlock the device. Also apps like Apple Music.
Source: Hiper Textual
I’m Ben Stock, a highly experienced and passionate journalist with a career in the news industry spanning more than 10 years. I specialize in writing content for websites, including researching and interviewing sources to produce engaging articles. My current role is as an author at Gadget Onus, where I mainly cover the mobile section.
