If your mobile phone is lost or stolenthen you should take action to prevent other people from misusing all the information you have saved on your device.
It can be exposed from your bank accounts to multimedia files, so besides making a complaint it should start killing all your apps and locking your smartphone.
One of the main applications to look out for after losing your phone is WhatsApp.It is important that no one gains access to your account, as it contains a lot of private information that could fall into the hands of malicious people.
Fortunately, there are several options that will allow you to disable your WhatsApp account in case of theft or loss. We tell you the alternatives available to block your account in an easy and simple way.
When you lose your mobile phone, you need to be smart so as not to put your personal information at risk. first thing to do Block all accounts you have opened on your mobile phone, from banking to social networks. Next, you will need to block access to your smartphone.
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This time we teach you how to block your WhatsApp account, which is one of the most important accounts on your mobile, because it stores a lot of information that can fall into malicious hands who might want to take advantage of it.
According to the WhatsApp Help Center, the first thing you should do Block your SIM card, To do this, you need to contact your mobile operator and ask them to perform this action for you, to achieve this you just need to provide them with some information.
While performing this action, Your WhatsApp account will no longer be able to connect to the number you registered with.
If you want to reactivate the account later, you will need to get a new SIM card with the same number as your previous one to activate it on your new phone.
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On the other hand, WhatsApp Help Center also points out that an email should be sent to WhatsApp Support to deactivate the account, because the application will continue to work even if your SIM is blocked.
To achieve this, simply send an email to support@whatsapp.com where you need to write the subject. “Stolen/lost phone: Please deactivate my account”then add your phone number and extension which is +57 in Colombia.
According to WhatsApp, the answer is no. Even though your account is locked, your contacts can still see your profile and even message you, but they will remain on hold for 30 days and will reach you when you reactivate your account.
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Again, If the account is not reactivated within a month, the profile will be deleted completely. and you will not be able to use the same WhatsApp account again, you will not be able to recover the information you have there, and you will not receive messages that your contacts sent you later.
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El Universal, Mexico (SEA)
Source: Exame
