Airbnb has made at least 50 changes to its platform. to reach some in 2023
300 million hosts and travelers worldwide
Following the restrictions the world has taken due to the covid pandemic.

Innovations include Airbnb Rooms, display of total price (excluding taxes), clear check-out instructions, improved maps and redesigned favourites.

The first big change is to rent a room on Airbnb instead of the entire property.

“The idea offers two unique advantages: First, it’s cheaper for guests,” said Tara Bunch, Airbnb’s COO.

According to company figures, more than 80 percent of private rooms cost less than $100 a night, with an average of $67, meaning savings on the entire property.

“As well as being able to stay with a Host, it also gives you the opportunity to meet up. new people and by staying a little more local you can change the way you travel for a few days.”

Bunch noted that people want to continue traveling without spending too much. “After years of isolation during the pandemic, there is a need today to meet other people and travel more authentically.”

Guests can now see and learn about the person sharing their home, the price difference, which will appear in their ‘Host Passport’, to get to know them better with data about that person, such as their last trip, or what kind of music you like

This room category has over 1 million ads, filters, and new privacy features.

For example, in the case of rooms, it will be clearly indicated whether the door to the room is locked or not. The registration page will also state whether the bathrooms are shared or private and whether anyone other than the Host was present in the home during the stay.

“With Airbnb Rooms, we’re going back to our origins, the idea that started it all: the spirit of sharing. Airbnb Rooms are often cheaper than rooms in a hotel. and it is the most original way to discover a place. Brian Chesky, co-founder and CEO of Airbnb, said, “This is the soul of Airbnb.

Now there is also the possibility of a monthly stay of more than 3 months.
There’s also a Priority Travel Helpline for 24/7 priority assistance, which answers 90 percent of calls in English in two minutes or less.

With a few design changes, the platform has been adapted to the travel season.

You now have the ability to review the journey of guests and Hosts from account creation to booking completion and all the steps in between.

The app created a map that covers the entire experience: every screen, policy, and customer service interaction. He then analyzed the customer service incidents and we linked them to that trip. We’ve also reviewed thousands of social media posts and talked to hundreds of thousands of guests and Hosts about how we can make Airbnb better.

This is how 50 changes were created, available from today, that include displaying the total price with pre-tax rates across the app. Plus, clear check-out instructions that passengers will receive with a reminder prior to their departure. Then, when they leave their evaluation, they can let us know if any of the tasks seem excessive. Listings that consistently receive low ratings due to unreasonable task requests will be removed from Airbnb.

Updated maps for faster performance, improved the way markers work when zooming or panning the map, and results displayed when searching.

Favorites can now be saved and there is an improved calendar that shows data about the availability of saved accommodations.

In the United States and Canada, installments are available through a new alliance with Klarna, and accommodation payments are available in four interest-free installments over six weeks. For reservations over $500.
This innovation will be added to more countries throughout the year.

An immediate rebooking credit will also be given if the host cancels 30 days or less prior to arrival.

There will also be changes for homeowners to set their prices and buy, plus an annual calendar view
function to more easily add exit instructions, confirmations of read messages and new quick replies for messages, among others.

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Source: Exame

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