Surely, in some cases, you have found yourself faced with the unpleasant surprise of watching a movie or TV show. Netflix In your android terminal and without knowing why you failed to succeed. We’ll show you the options you can do so that this is not a problem and you can enjoy all the content your account allows.

The truth is, the reasons why everything is not working as it should smartphone or tablet They can be very diverse with the Google operating system, but with some hints, you can detect them and take the corresponding measures. And that leaves aside the device reboot, which is always the first source (and works in more than one case, although it may seem otherwise).

Check if the Netflix app is working as it should

This is the first thing you should do, because in most cases, failure is a fault platform application. So, to make sure that this is not the case and the issue, if any, is resolved, you should follow these steps:

  • Check if the app has an update and if it does, feel free to install it as it might fix what’s happening to you.
  • If that doesn’t work, uninstall the app and download the build again from the official Google store to see if it fixes it.
  • If all that doesn’t work, you can delete the saved data on Android to run the Netflix app. Access Settings and there, in the Apps section, look for one of the streaming video platforms. Open it and then go to the memory section and delete what is stored as cache. Then run it again, it will take some time to open. Probably, everything is going well now.
Netflix icon on Android phone


pixabay

Other things that could happen

There may be other options where it is not possible to use Netflix regularly. An example is that the service itself is not running correctly. To check if this is the cause, access this link where the platform itself indicates if something is wrong and if so which regions are affected.

If the problem is that an error code appears while trying a TV show or movie, you should know that Netflix has a support page. search box That you have to write down what appears on the screen and that way you have an explanation of what is happening to you in response. Then you can take action on the issue. The truth is, you can always take advantage of your account, so you pay for it.

Source: Cincodias Elpais

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