Spotify Wrapped 2023 has a flaw that makes accessing the retrospective difficult

Spotify Wrapped 2023 launched this Wednesday (29), offering the songs and artists most listened to by users throughout the year. But, the tool does not seem to work correctly for everyone and access to the summary is blockedAccording to news on social media.

According to this Border, The error mainly occurs when accessing Wrapped over the web, a function available in the browser for the first time. When visiting the service’s website, the tool does not load and the page is blank, displaying the message “500 Internal Server Error”.

There are numerous complaints about the issue on the DownDetector platform, with registrations increasing from 10am onwards. Majority Complaints include difficulties accessing the streaming service website.

HE TecMundo ran the test and found the same error; The Spotify 2023 Retrospective page takes a long time to load and shows the error message. The flaw appears to affect different browsers and may be related to too many people trying to access Wrapped at the same time.

There may also be a bug in the Spotify app

Spotify Wrapped 2023 on the web, as well as a summary of the most listened to content by users this year, may be unstable in the Android and iOS app and desktop version. There have been various reports about the issue on X (formerly Twitter) citing resource unavailability.

Some of the messages users encounter when trying to view the retrospective include “Something went wrong” and “This content is currently unavailable.” On the other hand, Many claim that they were able to access this functionality after a few tries and page updates.

Since the streaming giant Spotify has not yet commented on the error in its retrospective review, it is useful to follow the clues found on social media. In this way It may be interesting to pursue new initiatives until a definitive solution is offered by the company..