Wildberries reported that 53% of customers will receive a refund for canceled orders at the market warehouse in Shushary, where a fire broke out on January 13.
“We have already hidden the damaged products in the Shushary warehouse from the market. For some customers we replaced the merchandise with the same one if it was available in other warehouses, for the rest we sent money for canceling orders,” the company said in a statement.
It should be noted that 47% of buyers will receive their orders after replacing the goods, 53% of buyers will receive the funds.
11% of orders from the Shushary warehouse have already been issued or delivered to delivery points.
On Saturday, January 13, in the village of Shushary, near St. Petersburg, a fire broke out in a Wildberries warehouse. The flame spread quickly and affected 70 thousand square meters. m.(about 11 football fields). The warehouse area itself is more than 100 thousand square meters. meter.
The market promised to compensate harmed sellers and return funds to buyers whose goods were burned. The media reported that, according to preliminary estimates, the damage caused by the fire at the Wildberries warehouse in Shushary amounted to about 10 billion rubles.
Author:
Anastasia Marina
Source: RB
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