Russian dealers began to refuse to repair Geely and Exeed cars imported through parallel imports due to problems with diagnostic equipment. Izvestia writes about this.
For example, in St. Petersburg, dealers refused to repair the trunk release button in the Geely Monjaro, citing the fact that the software does not see “gray” cars.
Geely said that Russian diagnostic equipment does not contain data on cars released on the markets of other countries.
Often drivers are physically unable to connect to the car, conduct an inspection, check and clear errors. For example, in a Geely Monjaro car there are more than 60 control units in series. Many units used for the Chinese market and for the transition to the version of cars, formats and diagnostic systems that Russian dealers use are not capable of managing and diagnosing them.
Gili
The owner of Exeed faced the following problem. He bought a car imported to Russia through parallel import, but the dealer refuses to repair it, citing a ban on representation.
As a result, car owners have to look for additional services on their own. But private service stations also do not always undertake to repair these cars. [Известия]
Source: Iphones RU
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