Not only does it allow you to print and scan, it also updates the printer’s firmware, preventing printing with compatible cartridges.
Users complain that HP printers stop working if the computer does not have HP Smart. Even though the devices themselves work fine without this app, HP is still doing everything to make people buy original cartridges that cost several times more than compatible cartridges.
HP is not willing to let its customers down. The company’s chief executive said he had no intention of abandoning this policy.
From time to time, the company tries to disable not only its own printers, but also other people’s printers. At the end of 2023, due to an HP error, all printers in Windows 10 and Windows 11 were renamed HP LaserJet M101-M106, and many users experienced printing problems.
Source: Ferra
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