Did you think that Apple has poor conditions for repairing equipment from unusual craftsmen? Then pay attention to Samsung.

404 Media resource protects the terms of the contract with Samsung for other service centers. According to it, if a client brings a smartphone with non-original spare parts, he must immediately disassemble it.

The Company shall immediately remove all products manufactured or assembled from, from, or containing any replacement parts not manufactured by Samsung. Immediately notify Samsung in writing of the details and circumstances of any unauthorized use or misuse of any service parts for any purpose other than as provided in this Agreement. Samsung may terminate this Agreement if you violate these terms.

— excerpt from the document

The contract requires every repair performed by an independent company to be processed daily into a Samsung database called G-SPN. The list of commission data includes the customer’s address, email, phone number, information about what is wrong with his smartphone, warranty status, information about the customer’s complaint and IMEI of the device.

Destructive client smartphones of the Korean Cryptocurrency Corporation “a measure in the region with counterfeits.”

This contract comes from Samsung’s incredible level of control over its “independent” repairers. Only with its help can they install original spare parts. Moreover, signing a contract is not even an authorized service center.

This requires independent repair shop purchase of Samsung approval, except in unforeseen cases where extraordinary competition is required and Samsung allows inflated prices for parts.

— Keith Walsh, an attorney at the Electronic Freedom Foundation and an expert on “right to repair” law

The document strictly limits service centers in terms of providing services. For example, they cannot manufacture board components or perform board-level repairs. Independent services must also receive an annual certificate from an organization called WISE (a division of US Cellular Industry Association, which promoted “right to repair” legislation). It costs 200 dollars. [404 Media]

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Source: Iphones RU

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I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.

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