Warning: A bug in Word deletes your file when you save it.

Word has a bug that can cause a document to be deleted when saved.. A bug in the most recent version of the application causes a file to be deleted when you save it to your computer. The issue affects the desktop client under certain conditions and is already being investigated by Microsoft.

According to the support site, Word has a bug that causes a file to be deleted after it is saved. This error presented in version 2409 in all documents in Word or RTF format and deletes the file when saving a copy to your local disk. If you’ve spent hours working on an assignment or presentation, there’s a good chance the problem has driven you crazy.

The good news is that there is a solution and the file can be recovered by following a few steps. According to Microsoft support, the Word error is triggered when you save a document. if the file extension is in uppercase (.DOCX, .RTF). The problem also occurs when the file includes the # symbol in the name.

How to recover a file deleted by Word

If any of these conditions are met, the file will be deleted instantly when it is saved. To restore it, you just need to open the trash and restore it. Subsequently, you must ensure that the extension is specified in lowercase and without special characters.

Microsoft is investigating the source of the problem. While a patch is being released to fix this problem, Word engineers offer some tips on how to prevent this from happening. In addition to recommendations for file name and extension, be sure to save it manually before closing. The support website notes that the crash occurs after saving, when you are prompted to press “X” to close Word.

Another alternative is Select the “Don’t show Backstage view when opening or saving files using keyboard shortcuts” checkbox.. It’s inside Options > Hold > Don’t show Backstage view when opening or saving files using keyboard shortcuts..

Deleting a file second serious error in Word which happens in less than three months. If we remember, an update released in mid-August caused unexpected outages when writing in Word, Outlook and OneNote. The problem was related to the version of the language pack and was solved by reinstalling it.

Just like that time, Microsoft issued a warning and shared tips on how to prevent Word from crashing and losing our file. Now engineers have been able to reproduce the crash and advise users to follow the instructions.