After Apple closed its online store in Russia, there were rumors that device service was put on hold.
Many fear that currently block device repair will be used in unauthorized basement, using non-original parts with the dirty hands of some self-taught master. No guarantee for work, high cost of work and other horrors.
Figured out what is happening with service centers currently in re:Store. This store still sells original Apple products and repairs these products to a high standard with original parts.
show more, Apple continues to supervise all repairs, even in conditions of partial departure from Russia. Read more about all this below.
Down with rumors:
Here’s how the warranty works for Apple in Russia in 2022
ASC re:Store in Schelkovsky shopping center, Moscow.
▪ Authorized service centers are open. This is, in fact, the most important thing to know. Authorized service centers work as before, service is also at a high level, repairs are a pleasure, including paid and urgent ones.
▪ Apple products have a 2 year warranty. Warranty periods for Apple products are governed by the CPAA (User Protection Act). Nothing has changed in it, so you can count on warranty service for 2 years with the accumulation of devices in re:Store. The main thing is not to lose the purchase receipt.
▪ Apple was looking for all the repair work. Authorized Service Centers are fully supported by Apple. This applies to the supply of original parts, repair procedures, work with information technology. In addition, any appeal to the ASC is recorded in the Apple information system.
Accordingly, all diagnostic and repair tools are used only certified by Apple itself. No left, hacked, downloaded applications from the Internet.
▪ Device replacement programs operate in Russia. In 2022, all programs are being replaced in Russia without restrictions. That is, if you have, for example, a MacBook Pro 15″ that is eligible under the battery recall program, you can take it to an authorized service center without any problems.
A complete list of current and detected device usage programs is available on the official Apple page.
▪ In the ASC, urgent, paid and non-warranty repairs are possible. The ASC also carries out urgent, paid and non-warranty repairs of Apple equipment with the implementation of original spare parts, if necessary.
True, urgent repairs are possible only if spare parts are available at the ASC, about what needs to be clarified in advance, simply by calling the help desk.
Additional charges may apply for express service.
What in the end. Why it is better to contact re:Store Authorized Service Centers
Another re:Store ASC in the flagship store on Tverskaya, Moscow.
It is important to note that the vast majority of repairs. There are delays in some types of repairs due to the delay in the delivery of porcelain parts. But it’s better to be discovered a little than to receive a refurbished iPhone with yellow Chinese color “from the basement“, is not it?
The main differences between an authorized service center and other Apple repair shops:
🔘 original parts
🔘 certified employees
🔘 Participation in all prescribed procedures
🔘 One-stop repair warranty from the manufacturer
Addresses of authorized service centers can be found here. You can track the repair status of your device directly online at this link.
Take care of your devices, and if there is something with them, contact the branded service centers. It is so reliable, faster and more convenient than giving your iPhone into the wrong hands and being afraid for the safety of your data or the quality of the services provided.
Source: Iphones RU
