Apple has detected a problem with the camera of some iPhone 14s. Best of all, he fixes it for free.

This issue only affects a specific iPhone 14 model!

Apple has enabled a tool to determine if your iPhone 14 is eligible for the service program

Some Apple iPhones have camera issues that prevent the rear camera preview from showing. Aware of this, The company decided to launch a service program for the iPhone 14 Plusaims to fix this flaw for affected users. This issue, which prevents accurate previewing when the rear camera is used, was detected on units manufactured during a specific period ranging from April 10, 2023 to April 28, 2024.

According to Apple, the flaw manifests itself in the inability to display the preview when using the rear camera.

Apple notices a flaw in the iPhone 14 Plus and a solution

To determine if your iPhone 14 Plus is included in this repair program, Apple has enabled a tool on its website that allows you to verify your device by entering its serial number. If your iPhone meets the criteria, you can request a free repair.

According to the information published by Apple; This repair program is valid for 3 years from the date of initial purchase of the device. Additionally, the company promises refunds to users who have already paid for repairs related to this issue.

How to participate in the iPhone 14 Plus service program?

To perform the repair, users have several options:

  • Visit an Apple Authorized Service Provider.
  • Make an appointment at an Apple Store.
  • Contact Apple Support to arrange mailing.

It’s important to note that this issue only affects a specific iPhone 14 model and units manufactured during a specific time period. If you have an iPhone 14, 14 Pro or 14 Pro Max, you don’t have to worry.

If you own an iPhone 14 Plus and are experiencing camera preview issues, we recommend that you check if your device is included in Apple’s repair program. This is a great opportunity to make sure your iPhone is working at its best.

As has been shown in the past, Apple fixes when necessary. The service program, which the company last launched in 2022 to solve the problem with the front speaker of the iPhone 12 and iPhone 12 Pro, was extended for 3 years from the date of purchase of the device.

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Source: i Padizate

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