However, the same cannot be said for his comments about other tech giants. Alexa vehemently criticizes Apple for being an “oligopoly” and accuses Google of violating its privacy rights. Interestingly, when asked whether Google, Microsoft, or Walmart have a monopoly, Alexa usually answers yes, but avoids a direct answer to the question of whether Amazon is violating antitrust laws.
By comparison, Google Assistant and Apple Siri, which compete with Alexa, are taking government antitrust lawsuits against their companies. While Siri conveniently avoids directly answering the question of whether Apple has a monopoly, it often criticizes Apple.
These results raise questions about potential bias and highlight the complexity in the role of digital assistants, which are getting smarter each year, in providing unbiased information.
Source: Ferra
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