Organizations need to understand the importance of positive gossip for employees, according to Jinhee Moon, a Binghamton University School of Business graduate student who conducted the study with other researchers. After all, employee turnover can be a key factor in determining the success of an organization.
In a recent study, Moon and colleagues surveyed 338 healthcare workers in South Korea. This survey focused on positive and negative forms of workplace gossip regarding their organization and management. Some of the topics suggested to people were: “At work, sometimes I complain about my organization when the management is not around”, “If I feel that the management treats me badly, I tell my colleagues about it”, “Sometimes I praise it”. Without leadership, it’s my organization.”
It turns out that gossip gains more value when people speak positively about their leadership or organization. Researchers also found no connection between “negative” gossip and pressure in the workplace. It turns out that people perceive such statements not as useful information, but simply as “whining.” Additionally, experts have observed that positive gossip among co-workers helps reduce the risk of employee turnover.
Source: Ferra
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