Woman buys iPhone from Amazon and gets a pack of condensed milk

An iPhone purchase online had an unusual outcome for a Brazilian consumer who ordered from Amazon. Apple bought a can of condensed milk instead of a mobile phoneaccording to the report shared on social network X (formerly Twitter) last Sunday (18).

The incident happened to the former Twitter user identified as Sher (@imsherr). According to that, iPhone 12 purchased via the official Amazon app, which contains information that the smartphone is sold and delivered by the retailer itselfthat is, the purchase did not occur from a common seller.

And this iPhone I ordered @Apple for @amazonbrasil @Amazon??? I just laugh to avoid crying pic.twitter.com/Jp15Oh5IzE

– Sher (@imsherrrrr) February 18, 2024

Said, the buyer believes that the replacement of the mobile phone with the packaging of the dairy product occurred during the transportation of the order. “They opened the box, took the mobile phone, put Piracanjuba in it and closed it,” the consumer explained in the post, referring to the condensed milk brand.

It is possible to see the following statements in the images shared by Sher on his social network profile: A Motorola mobile phone box was included in the received packaging. The buyer found condensed milk inside.

Refund expected

According to the consumer who purchased a condensed milk package instead of an iPhone 12, he contacted Amazon shortly after receiving the order. following messages, the user said that the e-commerce giant promised to refund the purchase amount within three daysFirstly.

Later, the company extended the repayment period to three weeks counted from receipt of the box. Dissatisfied with the confusion, Sher said in one of the replies that he no longer considered buying “expensive things” from the online store.

This unusual situation sparked banter among X users, with others saying they had encountered similar situations, with one of them saying he was given a “crushed pizza box with fruit inside” after purchasing a TV online. There are also various comments touching on its importance. unpacking movieespecially expensive products.

Other side

HE TecMundo Contacted Amazon to check what was going on in the situation. The company reportedly said it “regretted what happened” and was trying to contact the customer to resolve the issue.

In the statement of the e-commerce giant, it was stated that “In parallel, the company is also investigating the incident.”