The manufacturer blamed the user for misusing the card, which caused the malfunction.
Moreover, a professional graphic designer encountered an issue reporting that the video card was only running at 35% of maximum load when playing Genshin Impact at maximum 4K settings.
Constant dimming of the screen during use indicated performance issues.
After contacting the distributor, the customer was denied warranty service on the grounds that the GPU socket was damaged due to faulty connection, even though the user claimed to have followed the installation instructions.
Moreover, Manli refused the service even though the user offered to pay the full cost of repairs.
Source: Ferra
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