Streit’s story sparked outrage by highlighting the consequences of manufacturers refusing ongoing support or independent repair capabilities. Strite’s receipt of assistance attracted media attention, but his case highlights the “need for stronger right-to-repair legislation” that critics of the company’s actions and others are now advocating.
Nathan Proctor of the nonprofit US PIRG emphasized that people should not be dependent on manufacturers for basic repairs, especially life-saving devices.
Source: Ferra
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