HE YouTube announced on Thursday (30) that it fixed a bug in its video platform app for iOS🇧🇷 During the day, the DownDetector website recorded more than 7,500 complaints about the problem, and it seems that this complaint mainly affected users of the service in the United States.
YouTube said in its official Twitter profile that the app installed on Apple devices “should now work fine without crashes.” The message came shortly after a tweet in which the company said it was aware of the flaw but did not provide further details about it.
According to reports from affected users, the error was preventing the program from running and in some cases this error crashed upon opening, it showed a black screen and then turned itself off. Some people also complained that they could not open the software even on iPhone and iPad.
Hello there! YouTube app on iOS devices should now work properly without crashing!
thanks for hanging it there
— TeamYouTube (@TeamYouTube) 30 November 2022
According to the comments in the microblogging thread, tricks like forcing the app to stop and then trying to reopen the program didn’t work. For users who could not open the program, the way out was to access the program. YouTube web version directly from the browser.
What to do if the problem persists?
As the Mountain View giant stated, although the bug in the YouTube app for iOS has been fixed, some people may still be dealing with the issue. In this case, the company recommends clearing the program’s cache, data and cookies by accessing the phone’s settings.
Another alternative is to check if you are using the latest version of the app. App Store to check the availability of updates. Also something that might help is to uninstall and reinstall the app and then reboot the device.
Source: Tec Mundo
