The Russian ASC PlayStation has problems with servicing the manufacturer’s consoles.
The IRP company (the only PlayStation ASC in the Russian Federation) stated that everything depends on the availability of spare parts. If they are not available, that is, there is no need for stock, customers can wait from two months or more.
One of the sources close to retail told Izvestia that there are currently problems with logistics. In addition, one console can be in several modifications that do not differ externally from each other, but inside they are already different.
Lawyers interviewed by the publication said that the maximum service period for gadgets in Russia is 45 days. If the service center does not meet these deadlines, the user receives a request for payment of a penalty in the amount of 1% of the price of the goods for each day of delay. You can also request a replacement or return of the device. [Известия]
Source: Iphones RU
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