A Samsung enterprise customer South Korean giant is charging more $45,000 commercial loanTo purchase 125 Galaxy S22 Ultras. The debt, which is equivalent to around BRL 247,000 at the price of the day, resonated after the case was announced on Reddit Wednesday (20).

The issue is with Samsung’s mobile phone exchange policy, which requires business customers to pay upfront when replacing old phones. Once the transaction is complete, big tech will refund the fee charged.

In the post, the IT specialist says his employees are calling the brand to update their smartphones. The exchange was split into two packs of 50 units each, as well as a third pack with 25 devices.

125 Galaxy S22 Ultras were purchased. $141,135 (R$775.692) and customer Get back $45,593Advance amount for transactions made in April, May and June. But he claims that the manufacturer did not give him back the loans.

chargeback search

Since then, the consumer claims to have opened “dozens” of complaints in the service industry, most of which went unanswered. Corporate customer support is also constantly called and always tells them they are investigating the case.

The buyer also tried to reach the brand’s profile on Twitter and emailed the company executives, again without getting a response. Faced with the lack of solution, he decided to ask. payment cancellation to the credit card company used in the transaction.

In addition, it canceled two operations with American Express, the second and third orders totaling $9.7 thousand. so man still has more than $35,000 to borrow from SamsungHe has so far not commented on the accusation.

Image: Samsung Galaxy S22 Ultra
  • Rear camera: 108 MP (f/1.8, 24mm, 1/1.33″, 0.8µm) + 10 MP (f/4.9, 230mm (periscope telephoto), 1/3.52″, 1.12µm) + 10 MP (f/2.4, 70mm (telephoto) ) ) ), 1/3.52″, 1.12µm) + 12 MP (f/2.2, 13mm, 120˚, 1/2.55″, 1.4µm)

  • Front camera: 40 MP (f/2.2, 26mm, 1/2.82″, 0.7µm)

  • Video: 8K@24fps, 4K@30/60fps, 1080p@30/60/240fps, 720p@960fps

Source: Tec Mundo

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