What to do if you cannot access WhatsApp Web due to a QR code

Update: We have expanded all the information about the different options to recover the WhatsApp Web QR code to make it easier for you, and also added some new ones, such as updating the application itself and how to achieve it.

WhatsApp is one of the most widely used messaging apps in the world, which means that from time to time, any user can experience problems in their overall experience. In most cases, the presence of a bug does not interfere with the overall experience..

And the fact is that errors often occur in the application and, above all, on platforms that were not original, for example, on computers. After all, WhatsApp is not a unique application for mobile devices, in fact, It can be used on computers with any type of operating system due to the fact that it works in any browser.

But before you can access WhatsApp, in order to start chatting, you need to confirm the user who will be accessing WhatsApp. This can be done by scanning a QR code that allows you to associate an active mobile device session with a session that will be created on a computer. But what happens if it fails? And, above all, how can we solve this problem?

If the mobile device cannot recognize the QR code generated by WhatsApp, we are facing a problem that has several solutions depending on the type of error.

What to do if you cannot access WhatsApp:

• Clean your lenses
• Find out if whatsapp works
• update whatsapp
• Connectivity Issues
• Clear app cache
• Change browser

Clean your lenses

Before you panic, it’s better clear the cameras of mobile devices from which we are trying to access and therefore verify that both lens and sensor work well.

Sometimes it can’t read this type of codes if we have dirty cameraas it might interfere with the code itself.

Find out if whatsapp works

Having done this and making sure that access to WhatsApp is still not available, what needs to be done becomes more specific. You have to check if WhatsApp is working properly and therefore all its services are active at the moment. The best way is to search Google or social networks like Twitter if WhatsApp is working properly..

You can also use the web Downdetector to find out if an application is working or not working for everyone.

update whatsapp

It is possible that the version installed on your smartphone has a problem with scanning the QR code for access. whatsapp webso the best would update it.

you can go to google play storetap the profile icon, then type App and device managementfind whatsapp and click Refresh if we have the opportunity.

You can also use a third party app store like APKmirror to get an APK file that updates the version installed on your mobile phone.

If you don’t know what version you have, type whatsapp, go to Settings > To help > App Information and there you will see which one you have installed.

Connectivity Issues

If a Whatsapp website QR code doesn’t work properly because it can’t scan code right, the issue might be a connection issue and hence it is time to check if the wifi network is working well and also if the phone line data is working.

If we notice that we do not have an internet signalalthough what kind of wifi if it works then it will be best turn off the router wait about 10 seconds and reconnect it to see if this method solved the problem.

If we are left without the Internet, the best thing to do would be to contact the company that supplies us with the network and see what solution they offer us.

When what Mobile data doesn’t work, it turn them off and then on or restart smartphone if it’s a punctual mistake.

After performing one of the two options, everything usually returns to normal, if this is not the case, then what needs to be done is to contact our operator to find out how to resolve this incident.

Clear app cache

After doing all these checks, WhatsApp Web should work fine, but it may not be the case and we may need to perform other actions such as deleting the app’s cache so that we can scan the code properly.

This is done in the following way:

We are entering Settings > storage > Other applications or from Settings > Applications and notificationswe choose whatsapp and click where it says clear cache.

Change browser

We are left with only one option. change browserjust in case the one we have been using so far has some kind of bug and does not allow the phone to be linked to the web version.

This may be a solution as there are times when continuous control or even with the installation of some extensionto give two examples, WhatsApp connection can be broken.

Of course, when changing the browser, untie all the others from the smartphone, otherwise different links may cut off the signal to the new one.

Just type whatsapp, click on three vertical dots top right, then type Related devicesto finally disable other browsers that appear.

With everything we said, we will try to recover the WhatsApp Web QR code and everything is working fine again.