Sber will soon launch a service to protect customers from scammers in instant messengers. TASS writes about this with reference to the chairman of the bank’s board of directors, Stanislav Kuznetsov.

Sber will launch a service to protect customers from scammers in instant messengers

The bank recently launched the “Report Fraud” service in a new format. Customers will be able to select the communication method used by the attackers (call, WhatsApp, Telegram, VKontakte, Viber, website, electronic wallet, email or other), indicate who presented themselves as the scammers: security service, government agency, police. , telecommunications operators, date and details of the event.

At the end of August, Tinkoff announced the launch of a service to return funds stolen by telephone scammers. It will block suspicious transactions using an AI-enhanced fraud monitoring system.

The client will be able to return the money if the theft occurred during a conversation with the fraudster on the Tinkoff Mobile number and the attacker acted according to the classic scenario: he introduced himself as an employee of a bank, a mobile operator and a police authority. agencies, etc.


Karina Pardaeva

Source: RB

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