If it had already become obvious that AI was not enough to sell more smartphones, iPhone and Samsung users highlighted this, stating that the functions provided little or no value. A survey published by SellCell shows that: Artificial intelligence does not create the expected impact in terms of functionsAmong other interesting data, those who showed the most indifference to the issue were Samsung users

73% of iPhone users and 87% of Samsung users are indifferent about artificial intelligence

The path that ChatGPT has begun to open is not only expanded by users of the most popular mobile brands in the world market. A total of more than 2,000 users surveyed with mobile phones compatible with SellCell, Apple Intelligence and Galaxy AI, Many are not very fond of AI functions; These data attract more attention among Samsung users..

The competition for the best AI started in March this year; The South Korean giant debuted on March 28 with new features on Galaxy phones that can perform different activities in terms of content creation, smart searches and more. Apple is starting to use its AI after the release of iOS 18.1 a few weeks ago, and Samsung is already working on an Apple function to bring it to mobile phones.

Apple Intelligence vastly improves notifications on iPhone, so much so that Samsung is already copying it

It is interesting that after trying the AI ​​functions they were not wowed taking into account the technology in question Almost half of iPhone users think this is a “very or somewhat decisive” factor when buying a new mobile phone. Samsung users expressed the same, but with a lower 23.7% of respondents. Samsung will have reason to improve direct user sharing for iPhone users. 1 in 6 people consider switching to a South Korean brand if it has “better AI features”. 9.7% of Samsung users are considering switching to iPhone due to the same factor.

The most popular features among iPhone users surveyed were:

• Notification summaries (54%)
• Priority messages (44.5%)
• Clean editing of photos (29.1%)
• Smart replies in emails and messages (20.9%)

Will there be payment for artificial intelligence services? Many disagree

Young man using iPhone, image created with artificial intelligence

These data are very interesting for the future of artificial intelligence. 86.5% of iPhone users and 94.5% of Samsung users surveyed agree not to pay to use AI features or services. Less than 2% of both listeners were undecided on the answer to the question.

In the iPhone example, users were unable to use AI functions because they did not update to the latest software (57.6%)They stated that they did not find it useful (36.7%) and that it lacked accuracy (18.2%). In the case of 30.1% of Samsung expressed concerns about privacy and security. Additionally, iPhone-like factors were also found unhelpful by 44.2%.

The survey was conducted in late November and early December, the surveyed users were more than 2000; 52% were men and 46% (the other 2%) were women over 18 years of age. All participants confirmed that they own an AI-supported iPhone or Samsung model.

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