Where can I get my iPhone repaired under warranty now so that everything is done in the best possible way? The answer to this question has not changed, but its meaning is very much the same.
At the end of summer, rumors spread in Russia that the situation with warranty repairs for iPhone and Mac had reached the point of no return. Allegedly in the country about does not mean any Apple ACC. And that from now on, all types of repairs in Russia will, from Apple’s point of view, be out of warranty.
To understand the situation, I turned to recovery with a list of questions: care – the best service centers. I provide the answers and my comments to them below.
1. Question: Is it true that since September 2024 there have been formally no ASCs left in Russia? There are such rumors.
Reply restore :care:
Available ASCs are posted on the website https://locate.apple.com. At the moment, there are no authorized service centers available for contact in Russia.
2. Question: How to restore in 2024: warranty service for Apple equipment? How is the process structured for the client: where to come, what to bring and demand?
Reply restore :care:
The client can contact any retail restoration store: or restoration service center:care. Confirmation of the fact and date of purchase occurs using the serial number, so most often the device itself is sufficient. In some cases there may be an external review.
3. Question: the same thing, but about non-warranty repairs or repairs of Apple devices purchased elsewhere – should the phones be restored: such repairs, and if so, under what conditions?
Reply restore :care:
The client can contact any retail restoration store: or restoration service center:care. For maintenance, only the device itself is sufficient.
4. Question: How long does it take on average to wait for an iPhone repair?
Reply restore :care:
The average service time takes up to 7 business days. If a customer requests an office replacement, they can use the priority service service and have the part replaced within a few hours, provided the part is in the service’s warehouse.
5. Question: Now, according to rumors, service centers in Russia do not have access to Apple diagnostic and repair tools. How to restore: a little quality control of the work performed?
Reply restore :care:
We have a strong team of professionals with deep expertise in government services. We need to build this equipment in such a way that it does not interfere with Apple’s diagnostic tools.
6. Question: How are things going with your own high-quality spare parts for Apple equipment? Can you be sure that when restoring: customer care will install a part of possible quality?
Reply restore :care:
During recovery: care. When repairing any gadgets, use only original spare parts, which we import simultaneously. In addition, we provide a guarantee for the work performed: if the smartphone was purchased from our network, the guarantee is 2 years from the date of purchase. If they brought us a smartphone purchased from another store for repair, then 90 days.
But even if repairs are required after the end of the warranty period, we will nevertheless supply a part that meets the stated characteristics and will not cause possible problems during updates.
7. Question: What guarantees does restoration provide for repair work performed on Apple equipment?
Reply restore :care:
The warranty is 2 years from the date of purchase in online stores. Commercial service has a warranty period of 90 days.
8. Question: What prospects are there now for iPhone 16 repair? If the indicator on it is broken today, how long will it take to replace it?
Reply restore :care:
From a technical point of view, we are ready to repair any complexity of any model. The prospects for iPhone 16 repair are excellent. We are currently awaiting delivery of spare parts and will be able to provide maintenance services in the near future.
9. Question: Have the Mac warranty and out-of-warranty terms changed? Is it possible to fix a MacBook in recovery?
Recovery answer: care
No, they haven’t changed. Yes, you can, and not only MacBook, but also iPad and iMac.
What’s the result?
There really is not a single ASC left in Russia, and the form of such work is no longer used. But this does not mean that repairing Apple gadgets has become impossible – on the contrary, it the possibilities have only expanded.
Now former ASCs are freed from the boundaries and pricing rules of Apple, can compete with each other in quality and cost of services, and learn repairs earlier and faster than before. What restores: care is already ready to service the iPhone 16, I remember this example.
Repair terms, conditions and subsequent warranty remained the same, the maximum quality was used in the design – as if nothing had changed.
Contact recovery: care You can restore your personal device in any store: throughout the country. The addresses of our own service centers can be found on the official website.
Source: Iphones RU
I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.
