The subsidiary of PJSC MTS, developer of communication solutions for business, MTS Exolve introduced new opportunities on its platform. Innovation has simplified sending SMS: now this can be done directly from CRM system interfaces, such as BITRIX24 and AMOCRM.
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Users will be able to implement both SMS clients from their CRM systems and carry out the bulk SMS newsletter on the client list.
This decision significantly expands the capabilities of the business in the field of marketing and customer service, allowing you to quickly and conveniently send reports on sales, invitations to events, information about work on vacation, etc.
Employees in the sales, marketing or support department will be able to send newsletters directly from the CRM without involving the developer.
“Our platform is intended for the rapid and flexible creation of communication services, – Reviewed by MTS exolve MTS Vasily Sazhko. -The introduction of the possibility of sending SMS messages from CRM systems is another step in solving customers’ communication problems and increasing the efficiency of their business processes. We are confident that the new functionality will help our clients interact more quickly and efficiently with their audience..
Also, in the MTS exolve personal account, it became possible to download SMS stories. This allows you to analyze the effectiveness of mailings, form individual reports and summarize the results of campaigns in tables familiar to users, which will increase the convenience and efficiency of equipment in industries such as tourism, medicine, construction, production and others.
Author:
Nikita Statsenko
Source: RB

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